For Homes, Families & Seniors · LBI & the Philadelphia Suburbs
Tech help at your kitchen table.
Patient, unhurried, plain-English help with whatever the technology in your life is doing — from one trusted person who shows up, knows your house, and answers the phone.
What I handle
If it plugs in, connects, syncs, or beeps at you — it's on the list. And if you don't see your problem here, call or email me anyway. It still counts.
Set up & fix
- New phones, computers, TVs & tablets — set up, with everything moved over
- Home Wi‑Fi that works in every room — dead zones found and fixed
- Smart home installs — cameras, doorbells, thermostats, speakers
- Printers that finally just print
Safe & organized
- Scam & fraud protection — accounts locked down, and an "is this email fake?" hotline
- Passwords, photos, email & backups — organized and safe
- "Tech estate" organization — logins documented so your family is never locked out
Learn, at your pace
- One-on-one lessons on your own devices — patient, repeatable, no rush
- Plain-English cheat sheets you keep
- Group classes at libraries, community rooms & clubs
What it costs — in plain numbers
No meter anxiety, no surprises. Two ways in: the full once-over at one flat price, or a simple visit for the one thing that's bothering you today.
Start here — the full once-over
The New Client Setup
Here's the honest truth: most tech problems aren't one problem. The printer, the passwords, the Wi‑Fi that drops in the bedroom — it's all connected. So instead of fixing things one meter-tick at a time, I spend an afternoon (3–4 hours) going through everything in your house and making sure it's all set.
- Every device checked — and what's broken gets fixed along the way
- Wi‑Fi working in every room you actually use
- Security locked down: passwords sorted, scam protections on
- Backups running, so photos and files are safe
- A written, plain-English record of your whole setup
- One flat number — no clock running, no surprise bill
Why people love it: you stop wondering whether something's quietly wrong. And because I now know your setup cold, every visit after this one is faster and cheaper. It's also the single best way to get a parent's tech life sorted in one shot. (For comparison: the big-box store's separate Wi‑Fi, computer-setup, and printer services add up to about the same $500 — with no written record and nobody who remembers your house.)
Book your setup — $495Just need one thing fixed?
That's most people's first call, and it's a fine way to start too.
then $150/hr
Priority scheduling, unlimited quick remote help, an included house call every year (higher tiers include more), and the family hotline: forward me anything suspicious before you click. Three tiers to fit the household — and the perfect gift for a parent; ask about gift memberships.
No surprise endings: if a job is going to run past what we guessed, you hear it from me while I'm still there — never for the first time on the invoice.
Helping your mom or dad?
You're probably the family IT department right now — the one who gets the calls about the frozen iPad and the email that "disappeared." I'd like that job. I'm patient, I never rush, and nobody ever feels silly for asking me anything twice. Or five times.
What usually works best: start with the New Client Setup so their whole world — devices, passwords, scam protection — gets sorted and written down in one afternoon. Then the Concierge Membership keeps it that way: they get priority help and the hotline for suspicious emails, and you get to be the son or daughter again instead of tech support.
And you stay in the loop — if you'd like, I'll send you a quick plain-English note after each visit so you always know how things are going.
Email Chris about your parentBought as a gift more often than you'd think — Mother's Day, Christmas, or "just because the scam calls are getting scary." Patient help for them, peace of mind for you.
Plenty of my clients' children live states away. You arrange it from wherever you are; I show up at their kitchen table here.
Down the shore
The beach house counts too.
Coastwise works with one foot in the Philadelphia suburbs and one on Long Beach Island — Barnegat Light to Holgate, and just over the bridge. Shore houses have a tech life of their own, and I speak it.
Opening & closing the house
Internet, TVs, and cameras up and running for the season — and everything shut down properly, safely, and documented when it ends.
A full house in July
Wi‑Fi that holds up when every bedroom has two phones, a tablet, and somebody streaming — not just a router blinking bravely in the corner.
Keep an eye on it all winter
Cameras, leak and freeze sensors, and thermostats you can check from the suburbs — so a nor'easter is something you watch on your phone, not worry about in the dark.
Rental-ready
Guest Wi‑Fi that's separate from yours, smart locks with fresh codes for each stay, and TVs and streaming set up so renters can't break them. Turnover-proof.
House calls on the island spring through fall — winter visits by appointment — and remote help all year. And yes, the New Client Setup works just as well on a shore house as it does on your year-round home.
Tell me what's going on.
Call, or send screenshots, forwarded emails, or just "the internet is broken" — there's no wrong way to describe a tech problem. I read every message myself and reply personally, usually the same day.
Or copy the address: chris@coastwisesystems.com
Or call or text: (215) 208-1817